Client Services

Pamela Solatan

Pamela Solatan

  • Group Superannuation & KiwiSaver
  • Group Insurances

Pamela manages client services by maintaining existing and new NZRT and KiwiSaver plans.

She deals with group client companies, scheme providers, advisers and individual NZRT and KiwiSaver members ensuring the timely completion of service requests.

Contact Pamela on DDI: (09) 365 2859


Faiza Bano

Faiza Bano

  • Life insurances
  • Mortgages

Faiza administers Individual Personal Insurances – new policies, alterations, cancellations, renewals and updating all life insurance

administrations, group insurance claims and new business

Contact Faiza on  (09) 365 5903



Robyn Freeman

Robyn Freeman

  • Investments

Robyn provides administration support to Wealthview, Savings & Investment Portfolio and other investment related matters.

Contact Robyn on (09) 377 0951


Leigh van Rixel

Leigh van Rixel

Practice Manager

  • Operations
  • Finance

Contact Leigh on  (09) 365 5914

Being our Practice Manager, Leigh manages the overall day to day operations and finance at Certus.

She leads the team and ensures that clients’ queries and requirements are met by staff and advisers are performing their

best to deliver our services according to strict professional standards and compliance with FMA regulations.